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Delivery Terms

United Kingdom (Excluding Scottish Highlands & Channel Islands)

Delivery Option


Delivery Time

Free UK Delivery (over £30)


3-5 Working Days

DPD tracked Delivery (Under £30)


3-5 Working Days

Royal Mail Untracked Small Parcel (Under £30)


3-5 Working Days

Republic of Ireland


2-4 Working Days

Not in the UK or Ireland?

We only ship to the UK and Ireland from our website. Please visit out Distributors page to find a Shnuggle Stockist near you.


Part Deliveries

Unfortunately we cannot fulfil part orders.  If an item included in an order cannot be delivered until a later date, the complete order will ship at that date.


Delivery Timescales

All delivery timescales are subject to product and delivery slot availability. Your order will be confirmed by email, and then when your order is marked as dispatched you will receive a confirmation email. Standard delivery will take 3-5 working days from when order is placed.

We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.

Most Shnuggle items are delivered via DPD and your delivery may arrive in more than one parcel to ensure your order is transported in the best possible way. For small parcels this can be sent via Royal Mail untracked service, you will be given the option to choose the service if your order is eligible. 

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Shnuggle Ltd shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Orders placed on a Friday are not guaranteed to be processed until the following Monday.

All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods.

Our Free UK delivery and Standard delivery options exclude Scottish Highlands and Channel Islands.

Please Contact Us if you have any further questions.

If you are an international customer please visit our distributor page, we sell in over 50 countries.

If you wish to see our stock in person please check out our current list of stockists