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Delivery Terms

United Kingdom (Excluding Scottish Highlands & Channel Islands)

Delivery Option


Delivery Time

Free UK Delivery (over £40)


3-7 Working Days

DPD Tracked Delivery (Under £40)


2-4 Working Days

Royal Mail Tracked Delivery (Under £40)


3-7 Working Days

Republic of Ireland


2-4 Business Days


Not in the UK or Ireland?

We only ship to the UK and Ireland from our website. Please visit our global partners page to find a retailer near you.

Part Deliveries

Unfortunately we cannot fulfil part orders. If an item included in an order cannot be delivered until a later date, the complete order will ship at that date.

Delivery Timescales

All delivery timescales are subject to product and delivery slot availability. Your order will be confirmed by email, and then when your order is marked as dispatched you will receive a confirmation email.

We do not deliver to Post Office (P.O.) boxes. For orders that are sent to UK shipping agent addresses we do not take any liability for any lost or damaged products once it has been delivered.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.

You will have the option upon checkout which service/courier you wish to use depending on the size and weight of your parcel. Royal Mail postage comes with a reference number which is not trackable, the reference number will let you know once the item has been delivered. If you order is eligible for free delivery this can be sent via DPD or Royal Mail, this will be confirmed in your shipping confirmation email. Your delivery may arrive in more than one parcel to ensure your order is transported in the best possible way.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Shnuggle Ltd shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Orders placed on a Friday are not guaranteed to be processed until the following Monday.

All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods.

Our Free UK delivery and Standard delivery options exclude Scottish Highlands and Channel Islands.

Please Contact Us if you have any further questions.